Dental services

MidCentral DHB Dental Health services during COVID-19

Last updated on 20 April 2020

As outlined by the Ministry of Health, health services that respond to emergency and acute care needs are considered essential services, and these services will continue to be available throughout Alert Level 4 lockdown. This includes acute dental services from primary care providers.

If you are experiencing trauma or have extensive bleeding

If you are experiencing an emergency, you should go to the hospital emergency department. If you are also experiencing symptoms of COVID-19, it is imperative that you phone ahead so that staff can make the appropriate preparations to ensure your safety as well as the safety of other patients and staff in the emergency unit. For other acute care, we would encourage community members to start by contacting your normal local dentist.

If you require acute dental care 

Patients that cannot be adequately treated in a private dental practice OR who are suspected of having positive symptoms for COVID-19 should be triaged and referred to the dental unit at the hospital (available on 06 350 8640).

The hospital dental unit will be staffed from 8.30am to 4.30pm during the week and will be on call between 8am and 8pm 7 days a week.

Should you have any questions, require advice, or wish to discuss a case, please ring the dental unit on 06 350 8640 and you will be directed to the appropriate person.

Children and adolescents under 18 years

MidCentral's Child and Adolescent Oral Health Service provides support, advice and free dental treatment for children aged from 0-17 years of age. During the COVID-19 Alert Level 4 lockdown, these services will be temporarily limited to assessments and Relief of Pain (ROP) Services, and these will be conducted at designated clinical sites only. All previous booked appointments have been cancelled and will be rebooked when normal service is commenced.

If you would like to access this service, please call 0800 825 583, monitored during regular business hours. Appointments will be triaged by a service co-ordinator, and this will include questions pertaining to COVID-19. If appropriate, the patient will then be directed to a facility based on their geographic location and will be given a date and time for their appointment.

There will be a Limited Service Roster for ROP clinics only. Staff will be on call to provide cover as deemed required on a daily basis once requests are triaged via the freephone contact listed above.

  • The Palms
  • Feilding Health Centre
  • Horowhenua Levin North School, Mobile Dental Clinic, 148 Weraroa Road Levin
  • Huia Range School Dental Clinic (patients are firstly directly to have temperature test from Dannevirke Medical Centre prior to visiting appointment at Huia Range Clinic)

If you do not have a regular dentist

Adults who are not registered with a dentist can contact one of the following dentists who are offering options for acute dental care:

Carpenters Dental 

Visit the Carpenters Dental website (external website)
Call Carpenters Dental on 06 355 8218

Queen Street Dental Centre, Levin

Visit the Queen Street Dental Centre website (external website)
Call Queen Street Dental Centre on 06 368 7788